top of page

Privacy Policy

1. Introduction

Welcome to Link (THM) Trust Pte Ltd (“we”, “us”, “our”).

We value your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (the “PDPA”) of Singapore.

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website www.linkthmtrust.com, apply for financing, or interact with our services.

By using our website, submitting an application, or otherwise providing your personal data to us, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect both personal and non-personal data to provide and improve our services.

​

a. Personal Data

  • Full name, NRIC/FIN/Passport number

  • Contact details (email address, phone number, address)

  • Employment and income details

  • Business registration number and financial statements (for business financing)

  • Bank account information for loan disbursement and repayment

  • Supporting documents submitted with your loan or financing application

​

b. Automatically Collected Data

When you use our website, we may automatically collect:

  • IP address, browser type, device information, and operating system

  • Date, time, and duration of your visit

  • Cookies and similar technologies used to analyze traffic and enhance site performance

3. Purpose of Collection, Use and Disclosure

We collect, use, and disclose your personal data for the following purposes:

  1. Processing and assessing your loan or financing applications

  2. Verifying your identity and conducting credit or background checks

  3. Communicating with you regarding your application, account, or related matters

  4. Administering your financing, including billing, repayment, and customer service

  5. Complying with legal, regulatory, and compliance requirements under applicable laws and authorities

  6. Improving our products, services, and website user experience

  7. Sending you marketing or promotional information (only if you have consented)

We will not collect, use, or disclose your personal data for any other purpose without first obtaining your consent, unless permitted or required by law.

4. Disclosure of Personal Data

  • We may disclose your personal data to the following parties:

  • Banks, credit bureaus, and financial institutions for verification and credit assessment

  • Professional advisors, auditors, or consultants who support our business operations

  • Third-party service providers such as IT vendors, payment processors, and marketing agencies

  • Regulatory authorities, law enforcement, or government bodies when required by law

  • Business partners or affiliates offering related financial products or services (only with your consent)

  • All third parties are contractually bound to handle your data securely and only for authorized purposes.

5. Retention of Personal Data

We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected or as required by applicable laws and regulations.
When your data is no longer needed, it will be securely deleted, anonymized, or destroyed.

6. Security of Personal Data

We implement reasonable administrative, physical, and technical measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Access, Correction, and Withdrawal of Consent

Under the PDPA, you have the right to:

  • Access your personal data held by us

  • Request correction of any inaccurate or incomplete data

  • Withdraw your consent for our use or disclosure of your personal data

You may submit your request by contacting our Data Protection Officer (DPO) at the email provided below. Please note that withdrawal of consent may affect our ability to provide you with certain products or services.

8. Use of Cookies

Our website uses cookies to enhance user experience and analyze web traffic. You may disable cookies through your browser settings. However, this may affect certain website features or functionality.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites, and you are encouraged to review their privacy policies separately.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to ensure compliance with legal or business requirements. The latest version will always be posted on this page with the updated effective date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Data Protection Officer (DPO)
Link (THM) Trust Pte Ltd
Email: dpo@linkthm.com.sg
Address: 8 Chang Charn Road, Link (THM) Building, Singapore 159637
Operating Hours: Monday – Friday, 9am – 6pm

bottom of page